Contact ticket refund

Though we are finding ourselves in a very, very tight spot, after 15 years of continuous efforts for building an international festival we can all enjoy, we know that some of you may find themselves in a similar tight situation.

 

Many members became part of this community (be it in the team or in the public), some even since 2006. Our team and our festival grew together with you, as we were here both in happy and in difficult times. This was and still is our driving force which helps us get through every edition, irrespective of the obstacles, as they were plenty enough along the years.

 

As we were saying, we are in this together, even when we find ourselves in a difficult and unprecedented situation.

 

As much as we will truly appreciate the vital support coming from those of you who will keep your ticket for ARTmania Festival 2021, we will offer refunds to the ticketholders who are also in financial difficulties and need the reimbursement. Those in need for a refund have to fill in, until 3rd of July 2020, the form available on the right side of this page. After this date, all tickets bought for 2020 will automatically become valid for 2021.

 

We had to apply for a bank loan in order to be able to honor potential requests as we have already paid the ticketing commissions, VAT and income tax for these tickets, plus other costs which are generated well in advance by such a festival and cannot be recovered. Therefore, reimbursement may take longer than usual.

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